Purpose of this form: To evaluate the work product being turned out by your immigration counsel.

Note: Given the fact that certain companies keep parts of their immigration work in-house, this form is intended only to evaluate outsourced legal representation. Our in-house evaluations are more extensive – please see the categories we evaluate by reviewing our Evaluation Categories.

Minimal Processing Data:

1.	Type of services/product developed by your company:

2.	Company number of employees worldwide:

3.	Percentage of employees transferred into the US on yearly basis:

4.	Enter your name here:

5.	Enter your return e-mail address here:

RATE each work product issue between 1 and 10, with 10 being the best service:

6.	How satisfied are you, overall impression, with your legal services?

7.	How satisfied are you that you know what is going on with your cases at any moment in real-time information?

8.	How satisfied are you with the clarity of information you see from the firm regarding the status of any given case and what your HR tasks are, what the outstanding employee tasks are and the lawyers tasks are?

9.	How satisfied are you with ease of receiving (or having) and emailing visa-related questionnaires to employees for completion?

10.	How satisfied are you with the reports sorting numbers of employees by visa type?

11.	How satisfied are you with the reports showing case progress?

12.	How satisfied are you with law firm turnaround time?

13.	How satisfied are you with firm response on questions, in terms of substance?

14.	How satisfied are you knowing that you can access the visa information and history of one of your employees easily/instantly?

15.	How satisfied are you with the additional informational updates you receive from your firm to keep up with urgent immigration issues?

16.	How satisfied are you with the manner in which your firm coordinates calls between the employees, yourself and the work supervisor?

17.	How satisfied are you with the quality of the petitions and work you see?

18.	How satisfied are you that you are receiving good legal advice?

19.	How satisfied are you with the competence of handling consular issues?

20.	How satisfied are you with the use of cross-over congressional assistance when needed?

21.	How satisfied are you with special resources provided to educate your employees about what is happening to them with their visa processes?

22.	How satisfied are your employees with the law firm assistance, in your estimation?

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